What does it mean to be ISO 9001 accredited?

Quality management, client satisfaction and customer service are the biggest challenge and necessity in any service driven business. Which is why when choosing a service provider, being ISO 9001 accredited should be top of everyone’s check list! Securing an ISO9001 accreditation means the business has adopted and meet internal quality management procedures that can be undertaken by any organisation regardless of size or industry and is relevant to any feature of a product or service required by the customer. BSP Labels Ltd have been accredited since 19xx and over the years have benefited from having an established business framework to effectively manufacture around whilst providing the business with traceability delivering an analysis for any errors or non-conformities. John Attaway, Production Director said, “Being an ISO 9001 accredited business has proved successful both internally with our working procedures, frameworks and traceability in production as well as externally, enhancing our status with potential and existing clients. This has been even more evident over recent years, especially during the credit crunch, with potential clients expecting businesses to meet a certain quality level. I am proud of our achievements and being ISO 9001 accredited, it has certainly helped us focus the business and ensure we retain our loyal client base as well as move forward and win new business”. An ISO 9001 accredited business is a quality lead business. To find out more about ISO9001 visit Bureauveritas